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I can't scan. HP LaserJet Pro MFP M28a. Help me pls!
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TolyProg
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PostPosted: Thu Jul 23, 2020 7:28 am    Post subject: I can't scan. HP LaserJet Pro MFP M28a. Help me pls! Reply with quote

Hello. I newbie in Gentoo. Month ago I installed Gentoo as main system instead Arch. My MFP worked with Arch. But it can't scan on Gentoo. When I ran "scanimage" on Gentoo it was fault with address boundary error. Then I installed arch but MFP can't scan. Why? Then I tried scan on Ubuntu and Debian livecds but MFP don't scan. I connected MFP to Windows PC and it's scan! Whyy? I was sadly. Then I installed Funtoo as main system instead arch. But I also can't scan. Address boundary error. I think maybe one of components such as sane or hplip or libusb was updated and this is cause of my "Tragedy of sleeping MFP". But why changes in this components was added to Debian's stable repositories so fastly? I have installed hplip and hplip-plugin. Also I added options to my USE flag and rebuild @world. Also I try run xsane as root but MFP don't scan. Help me please!
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Banana
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PostPosted: Thu Jul 23, 2020 8:04 am    Post subject: Reply with quote

hello TolyProg.

first of all I think you need to decide which system you want to use and focus in this one. If it will be gentoo then post some more information about it.

use wgetpaste (or any other paste service) and provide the output of
Code:
emerge --info
,
Code:
lspci -kv
and
Code:
lsub -v

Also the model of your MFP.
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TolyProg
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PostPosted: Thu Jul 23, 2020 8:08 am    Post subject: Reply with quote

Banana wrote:
Also the model of your MFP.

In subject
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TolyProg
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PostPosted: Thu Jul 23, 2020 8:15 am    Post subject: Reply with quote

Thanks for wgetpaste! I just learn how to use it!

Output of emerge --info: https://dpaste.com/HBHBAAA45
Output of lspci -kv: https://dpaste.com/7LPGWD7R8
Output of lsusb -v: https://dpaste.com/CAMRWTD8W
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TolyProg
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PostPosted: Thu Jul 23, 2020 11:27 am    Post subject: Reply with quote

Hmm?
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Banana
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PostPosted: Thu Jul 23, 2020 11:49 am    Post subject: Reply with quote

I'm not an export in this topic. Just wanted to make sure you can provide the required information.

What software you do use to scan? Are there any error messages from this software?
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TolyProg
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PostPosted: Thu Jul 23, 2020 11:53 am    Post subject: Reply with quote

Ok. I try xsane and simple-scan as root but all crashes with address boundary error.
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Banana
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PostPosted: Thu Jul 23, 2020 2:43 pm    Post subject: Reply with quote

can you please past the error massage?
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TolyProg
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PostPosted: Thu Jul 23, 2020 2:45 pm    Post subject: Reply with quote

How? I using fish shell. Apps crashing with this error:
Code:
fish: “*PROGRAM NAME HERE*” terminated by signal SIGSEGV (Address boundary error)
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Goverp
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PostPosted: Fri Jul 24, 2020 9:30 am    Post subject: Re: I can't scan. HP LaserJet Pro MFP M28a. Help me pls! Reply with quote

TolyProg wrote:
Hello. I newbie in Gentoo. Month ago I installed Gentoo as main system instead Arch. My MFP worked with Arch. But it can't scan on Gentoo. When I ran "scanimage" on Gentoo it was fault with address boundary error. Then I installed arch but MFP can't scan. Why?
...

If your MFP could scan with Arch at first, but after installing Gentoo and then reinstalling Arch it won't scan, your Gentoo left something behind that Arch could not use, or you reinstalled Arch wrongly.

My guess would be you built your own linux kernel and got some part of the configuration wrong. That could cause addressing errors. If you are sticking with Gentoo or Funtoo, you will need to check your kernel configuration. If you are using Arch, try reinstalling it's kernel.
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TolyProg
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PostPosted: Fri Jul 24, 2020 9:48 am    Post subject: Reply with quote

I using Funtoo now. What kernel options I need enable for scan?
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Banana
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PostPosted: Fri Jul 24, 2020 11:08 am    Post subject: Reply with quote

Don't know the differences but those links should also work for funtoo
https://wiki.gentoo.org/wiki/SANE
https://forums.gentoo.org/viewtopic-t-210616-start-0.html
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TolyProg
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PostPosted: Fri Jul 24, 2020 11:39 am    Post subject: Reply with quote

I viewed this pages but I can't emerge hotplug because
Code:
there are no ebuilds to satisfy "hotplug"
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fturco
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PostPosted: Fri Jul 24, 2020 11:46 am    Post subject: Reply with quote

That thread is very old (2004).
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TolyProg
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PostPosted: Fri Jul 24, 2020 11:48 am    Post subject: Reply with quote

Ok. By the way I have enabled all options for scan in kernel.
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NeddySeagoon
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PostPosted: Fri Jul 24, 2020 5:47 pm    Post subject: Reply with quote

Moved from Kernel & Hardware to Unsupported Software.

Funtoo is not Gentoo.

Unsupported Software is a warning to others, no a sign that you won't be supported.

Try hplip and the help in this bug
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Computer users fall into two groups:-
those that do backups
those that have never had a hard drive fail.
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TolyProg
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PostPosted: Fri Jul 24, 2020 6:06 pm    Post subject: Reply with quote

My model of MFP haven't support of airprint.
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NeddySeagoon
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PostPosted: Fri Jul 24, 2020 6:10 pm    Post subject: Reply with quote

TolyProg,

That means you don't dave to worry about it being on then.
Further down the bug it was shown that tuning off Airprint didn't help anyway.

The first step is to install hpilp. It should both print and scan.
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TolyProg
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PostPosted: Fri Jul 24, 2020 6:19 pm    Post subject: Reply with quote

I have installed hplip and hplip-plugin.
My hplip version is 3.20.6
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TolyProg
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PostPosted: Fri Jul 24, 2020 6:25 pm    Post subject: Reply with quote

I can print but can't scan.
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NeddySeagoon
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PostPosted: Fri Jul 24, 2020 6:30 pm    Post subject: Reply with quote

TolyProg,

Are you using hplip?
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NeddySeagoon

Computer users fall into two groups:-
those that do backups
those that have never had a hard drive fail.
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TolyProg
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PostPosted: Fri Jul 24, 2020 6:54 pm    Post subject: Reply with quote

I says yes. I using hplip. I found in bugtracker message from human who's downgrade hplip 3.20.6 to 3.20.3 and it is works for him. I continue finding ways to solve my problem next day because I living in Siberia and now in my region is 23:54.

Last edited by TolyProg on Fri Jul 24, 2020 7:15 pm; edited 1 time in total
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NeddySeagoon
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PostPosted: Fri Jul 24, 2020 7:12 pm    Post subject: Reply with quote

TolyProg,

We will still be here. Have a good sleep.
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NeddySeagoon

Computer users fall into two groups:-
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those that have never had a hard drive fail.
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TolyProg
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PostPosted: Sat Jul 25, 2020 12:09 pm    Post subject: Reply with quote

So I am here. How to emerge the hplip 3.20.3?
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fturco
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PostPosted: Sat Jul 25, 2020 1:25 pm    Post subject: Reply with quote

Code:
emerge =net-print/hplip-3.20.3
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